Billing and plans

Subscription Terms

This page sets out the specific billing terms for Bloom Chapters subscription plans. It sits alongside our Terms of Service and Privacy Policy, which still apply. Last updated August 2026.

Business information is in our Terms & Legal.

1. What Premium includes

Premium unlocks the full library of downloadable packs and curated activity bundles, premium guides, an expanded monthly allowance for Bloom Chapters AI, uploading for every family member you invite (rather than view-only access for grandparents and childminders), the full Family Activity Library, and premium-only content as it is added.

2. Plans and pricing

Premium monthly — £11.99 a month, billed monthly and renewing automatically.

Premium annual — £99.99 a year, billed once a year and renewing automatically.

The exact price and billing period are always shown before you confirm a purchase, on the Premium page.

3. Billing cycle and auto-renewal

Monthly and annual plans renew automatically at the end of each billing period, using the payment method on your account, until you cancel. There is no separate action needed to renew, and none needed to keep the plan you have chosen.

We do not currently offer a free trial. If we introduce one, we will tell you the trial length and the date it ends before you start it, and it will convert into a paid subscription at the end unless you cancel first.

4. Cancelling

You can cancel at any time from Settings, with no cancellation fee and no need to contact us. Cancelling stops future renewal — it does not end your access immediately.

When you cancel, you keep Premium until the end of the period you have already paid for. After that date your account moves automatically to the Free tier. Nothing you have added — child profiles, planner entries, logs, documents — is deleted when you move to Free.

5. The Free tier

Free includes a family account and child profiles, the planner, checklists, stage hubs, activity ideas, the nursery and school finder, the support hub, the document store, shared family access, and a set of free downloadable packs.

Bloom Chapters AI on Free is limited to 5 questions a month. The allowance resets monthly and does not carry over. Premium raises this to up to 100 Ask Bloom questions a day, subject to fair use.

On Free, grandparents and childminders you invite have view-only access — they can see the calendar and feed but cannot upload photos or documents. Premium unlocks uploading for everyone you invite.

6. Printable packs

Printable packs are not sold individually and cannot be bought on their own. A set of free packs is included with any Bloom Chapters account, and the rest of the printable library is included with a Premium subscription. Premium is the only paid purchase on Bloom Chapters.

If we ever introduce one-off pack purchases, we will set out their pricing, cancellation and refund terms here before they go on sale.

7. Your 14-day cancellation right for digital content

Under UK and EU consumer law, you normally have 14 days to cancel a purchase of digital content or a digital service without giving a reason. The only purchase you can make on Bloom Chapters is a Premium subscription, so this right applies to that subscription.

Because Premium gives you access the moment you pay, the law lets that right be waived if you give express consent to immediate supply and acknowledge that you will lose the cancellation right once access begins. We ask for that consent at the point of purchase.

If you have not given that consent, or you have not actually used your Premium access, contact us within 14 days and we will treat the purchase as cancelled and refund you in full — see the refunds clause below.

8. Refunds

If you subscribe by mistake, or you have not made use of your Premium access, contact us within 14 days of payment and we will refund you.

We do not give partial refunds for the unused part of a period after a mid-cycle cancellation, because access continues until the end of that period regardless.

Downloading printable packs during your subscription does not itself remove your right to a refund of the subscription, but we may take significant use of Premium into account. Nothing here affects your statutory rights as a consumer.

9. Price changes

We may change our prices as the app develops. If you already hold a subscription, we will give you at least 30 days' notice by email before a price change takes effect, and you can cancel before it applies. A price change never applies retroactively to a period you have already paid for.

10. Buying through the App Store or Google Play

Where Bloom Chapters is offered through the Apple App Store or Google Play, a subscription or purchase made inside those apps is billed by Apple or Google, not by us, and is governed by their billing terms rather than this page.

Renewal, cancellation and refunds for an App Store or Google Play purchase are managed in your Apple ID or Google Play account settings, under their own policies. We cannot cancel or refund a store purchase on your behalf, and store refund decisions are made by Apple or Google. Your Premium features inside Bloom Chapters are the same however you subscribed.

11. How to cancel

Go to Settings › Manage subscription and choose Cancel. If you subscribed through the App Store or Google Play, cancel from your device's subscription settings instead, as we cannot cancel a store subscription for you.

If you need help, contact us and we will point you to the right place or make the change for a web/direct subscription.

Contact Bloom Chapters support

These subscription terms are provided for transparency and are not legal advice. If you are launching commercially, have them reviewed by a solicitor.